Email templates

Email templates

You can create your own email template from the LMS. To do this, press your name in the top right corner then select 'Settings'. 

From here, select Email Templates.

You’ll be brought to a view such as:

Selecting 'Add template' will then take you to -

Here you can set your template name, template type, subject and the body.

  • Template name - this is the name you'll choose between when selecting which email to send 
  • Template type - you can choose between plain text or HTML. We recommend you use plain text unless you know how to write / know somebody who can write / alter HTML
  • Template subject - this is the subject line your staff members will see when emailed 
  •  Template body - this contains your actual email. Some key information HAS to be included within this otherwise you cannot save the template. This is explained below.

At the very bottom of the page, you’ll see various ‘tags’ – These are what you can put in place, and it’ll automatically fill that information for you. One of these has a red star (image) which means it is required. This is the Training Suite URL. This is the URL that your staff members would click on to log into the training suite. 

An example email template - 

And once it is sent it will appear like this to the user - 

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