Clearing your Cache & Cookies
Some problems can be fixed by clearing your Cache and Cookies from your web browser.
Select your web browser:
Click Settings in the upper-right corner and select Internet Options.
In the General tab, click on Delete in the Browsing history section.
- Temporary Internet files and website files
- Cookies and website data
- Download History
Click Delete once checked.
Click the Tools menu located in the upper-right corner and select Settings.
Click on Show advanced settings at the bottom of the screen.
Change the Dropdown Box to the beginning of time.
- Browsing history
- Download history
- Cookies and other site and plugin data
- Cached images and files
Click Clear browsing data once checked.
Click the Tools menu located in the upper-right corner and select Preferences.
Select the Privacy tab and click on clear your recent history.
Select Everything from the Dropdown Box.
- Browsing & Download History
- Form & Search History
Click Clear Now once checked.