Sending a welcome email

Sending a welcome email

If you want to grant access to the training for one of your users, the best way to do this would be to send a welcome email from the LMS. It will have details on how to get logged into the training enclosed! Please take a read through the instructions below if you're not sure how to send welcome emails out: 

Multiple users

  • Select 'Users' then 'Active Users'
  • Tick the checkbox by each persons name who you want to send an email to
  • Once one or more users have been selected, an 'Actions' bar will appear above
  • Press this then select 'Send email'
  • You can now customise the email or select a different template if you wish. Once you're happy, press 'Send email'. You will receive an email confirming whether or not the transmission was successful

Did you know - Instead of clicking on each check-box individually, you can select users in bulk by 'shift clicking'. To do this, click the check-box for the user at the top of your selection, find the user at the bottom of your selection, hold down the 'Shift' button on your keyboard then click the check-box by their name! This should automatically select all users between the first and last check-boxes that you ticked

Individual users

  • Select 'Users' then 'Active Users'
  • Find the desired user and press the arrow to the right of their name to reveal a drop-down menu
  • Now, select 'Send email'
  • You can now customise the email or select a different template if you wish. Once you're happy, press 'Send email'. You will receive an email confirming whether or not the transmission was successful

Did you know - You can also send emails from a users profile page! To do this, click the 3 dots by their name and select 'Send email'

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