Error 1

This article explains what to do if you have an Error 1 message shown when accessing training.

Problem

When a learner accesses training via a Pay per view (PPV) single use URL the LMS shows a Error 1 message.

Cause

This error occurs when a Pay per view (PPV) session has expired. PPV sessions expire after 60 days.

Remedy

Purchase a new PPV session via the iHASCO website.

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