Error 9

This article explains what to do if you have an Error 9 message shown when accessing training.

Problem

When a learner tries to access a training course the Learning Management System (LMS) shows an Error 9 message.

Cause

There are two possible causes for this error:

  • The learner has not been enrolled onto the training course.
  • The training course status has been changed to On hold.

Remedy

Contact your training administrator for more information on your enrolments and the status of this training course.

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