Error 28

This article explains what to do if you have an Error 28 message shown when logging into the Learning Management System (LMS).

Problem

When a user tries to log into the LMS the system shows an Error 28 message.

Cause

This error occurs when your organisation account status has been changed to On hold.

Remedy

Tell your training administrator.

Authority

To fix this problem the training administrator needs to contact their account manager to investigate the problem further.

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